ExSafe Privacy Statement

Privacy Statement
PRIVACY STATEMENT
 
ROISoft Privacy Statement:

ROISoft has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the exsafe.net web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information:

We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Service. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Website and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made. 

ROISoft uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to optout@exsafe.net. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a ‘service enabler’. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing optout@exsafe.net at the time it is distributed, or at the time any customer registers for the Service. 

Except as we explicitly state at the time we request information, or as provided for in the ROISoft Master Subscription Agreement, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. ROISoft does not handle or store credit card information and the billing information is not used by ROISoft for marketing or promotional purposes. ROISoft uses a third-party intermediary to manage the credit card processing. This intermediary is fully compliant with The Payment Card Industry Data Security Standards (PCI DSS) and is only permitted to store, retain, or use the information provided, for the sole purpose of credit card processing. 

Customers of the Service will be using the Site to host data and information ("Data"). ROISoft will not review, share, distribute, print, or reference any such Data except as provided in the ROISoft Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password. 

ROISoft may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties. 


Cookies:

When you interact with the exsafe.net Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously. 

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to ROISoft, either by responding to a promotional offer, opening an account, or registering for a 30-day Trial, you remain anonymous to ROISoft. ROISoft uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in.  This information allows ROISoft to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the ROISoft application.  

Third Party Cookies:  We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality.  Such third parties may use cookies to help track visitor behavior.  Such cookies will not be used to associate individual website visitors to any personally identifiable information.  All data collected by such third parties on behalf of ROISoft is used only to provide us with information on site usage and is not shared with any other third parties.

Third-Party Sites:

The Site may from time to time contain links to other web sites. ROISoft is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security:

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. ROISoft also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.

Opt-Out Policy:

ROISoft offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to optout@exsafe.net.

Additional Information:

Questions regarding this Statement or the practices of this Site should be directed to ROISoft's Security Administrator by e-mailing such questions to security@exsafe.net or by regular mail addressed to ROISoft, Attn: Security Administrator, 22 Lower Baggot St., Dublin 2, Ireland.